Privacy policy

The purpose of this data protection agreement (hereinafter referred to as the “Agreement”) is to inform visitors to our website about the processing of the data collected. It applies to (i) our website https://www.eggster.eu/ and (ii) to all relationships between Eggster and its patients and all persons with whom we may have a relationship.

This Agreement applies to all personal data processed by Eggster, acting as data controller, and covers all data processing for which Eggster is responsible. In this Agreement you will find information about the personal data that Eggster collects and how it is processed. This agreement is in line with (i) the European Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation that came into force on 25 May 2018 – the “GDPR”) and (ii) the Belgian legislation relating to the implementation of the above-mentioned Regulation.

Visiting our website as well as requesting our services, in general, requires your consent (through the communication of your personal data or “opt-in”) to this Agreement and therefore to the way in which your data are collected, processed and used. Please take the time to read this Agreement and Eggster’s website Terms of Use and Cookie Usage Policy.

What personal data are collected on Eggster?

Eggster may collect and process the following personal data:

• Name
• First name
• E-mail address
• Land/mobile phone number
• IP Address
• Delivery address
• Billing address

In addition, Eggster automatically collects anonymous information about your use of our Website through the use of cookies. Eggster will automatically record which pages of our Website attract your attention, which web browser you are using and which website you were on before accessing our Website. Rest assured, we can in no way identify you on the basis of this data. They allow us to compile statistics concerning the use of the Website. In this sense, in order to navigate on our Website, we need your acceptance regarding the use of certain cookies. If you would like more information on this subject, please read our policy on the use of cookies.

How are personal data collected on Eggster?

All of your personal data are collected when:

• Visiting the Eggster Website;
• Sending your personal data via the contact or order form
• Collaborating with Eggster
• Exchanging with Eggster: e-mail, phone, or any other means of communication

In this sense the personal data collected by Eggster are provided by you. To contact us, you must fill in a certain number of fields which will allow us to contact you later. You are shown which options are mandatory or optional.

How are the personal data used?

We will only use your personal data if you have given your consent or if such use is based on one of the legal grounds provided for by law. In general, Eggster uses your personal data for purely informative and practical purposes.

a) Visiting our Website, optimizing quality and managing the content of this site: We are continually striving to improve our Website. In order to optimize our pages and to be able to respond to your expectations in a relevant manner, we use certain cookies that enable us to store some of your personal data. If you would like more information on this subject, please read our policy on the use of cookies.

b) Use of the contact form or any other means of communication: Our contact form is available on https://eggster.eu. You also have the opportunity to contact us by phone or email. In order to provide you with a proactive response (request for information, appointments…) we will have to process your personal data. This processing is based on our legitimate interest.

c) Provision of services: We use your data for useful purposes. Indeed, in order to carry out the services for which you have contacted us, we need to be in possession of your personal data for as long as is necessary to provide the service to which you have subscribed.

d) Compliance with laws and regulations: We would like to insist that we continually seek to comply with all applicable laws and regulations. If we have to comply with a legal obligation, we may process some of your personal data.

e) Protection of our rights: We may also use your data for protection purposes. Indeed, we may use them in the defense or protection of legal rights and interests, legal actions, the management of claims or litigation, in the event of corporate restructuring or other merger or acquisition transactions. We will use them on the basis of a legal obligation.

Will personal data be disclosed to third parties?

Eggster will not disclose your personal data to third parties unless required to do so by law.

Will personal data be stored?

Except when a longer retention period is required or justified (i) by law or (ii) by compliance with another legal obligation, Eggster will only retain your personal data for as long as is necessary to achieve and fulfill the purposes as described in the Agreement, under the heading ‘Use of Personal Data’. Personal data will be stored to the extent that in order to communicate, we need to keep your details.

What are privacy rights?

Within the context of processing your personal data, you have the following rights:

• Right to access your personal data;
• Right to rectify, complete or update your personal data;
• Under certain circumstances, the right to delete your personal data;
• Right to a limitation of the processing of your personal data;
• Right to the portability of your personal data;
• Right to object to/oppose the processing of your personal data

If you wish to exercise your privacy rights, please contact [email protected].

What is the level of protection of personal data?

Eggster undertakes to take reasonable precautionary measures to prevent (i) unauthorized access to your personal data and (ii) loss, misuse or alteration of your personal data.

However, because of Eggster’s security policy, the controls it carries out and the actions it takes in this context, an infallible level of security cannot be guaranteed. No method of transfer or transmission over the Internet, nor any method of electronic storage is 100% secure, and therefore Eggster cannot guarantee absolute security.

Can this agreement be updated?

Eggster may update this agreement. You are therefore advised to review this page on a regular basis to find out what changes have been made.

What is the data policy of other websites related to Eggster?

Some websites can be listed on https://eggster.eu through hyperlinks. When you click on one of these links, you will be taken off our web page and redirected to another site, in this case: https://wikipedia.com. These sites may also collect and use your personal data via cookies or other practices. Eggster is in no way responsible for this collection. Eggster has no control over these other sites, nor over the collection and use of data. You should check the data policy of these other sites yourself to judge whether they comply with the privacy policy.

How do I contact Eggster?

If you have any questions about this Privacy Policy or about how we collect and use your data, please contact us:

• By email : [email protected]
• By phone : +32 (0) 497 20 62 26